Neon Exodus
Delete your account and data
Delete inside the game (fastest)
- Open the game. In the Haven, tap the ☁ cloud button at the top.
- Tap Delete cloud save, then Delete it to confirm.
Your Neon Exodus cloud save is deleted immediately. This removes Neon Exodus's data only: your account, and your progress in any of our other games, are left untouched. To delete the account itself, use the email request below.
Delete your whole account by email
- Email mugentalesreview@gmail.com with the subject "Neon Exodus account deletion".
- If you linked Google, send the email from that address.
- We will confirm and delete your account within 30 days.
Neon Exodus uses a Bao Bao Gaming Studios account: the same Google sign-in works across our games, so if you have played another Bao Bao Gaming Studios title with it, that is the same account. Deleting the whole account deletes your progress in every one of our games, not just this one.
What is deleted
In the game: your Neon Exodus cloud save (districts and stages, Runners, weapons, credits and items, your Haven, Case Board progress, quests and settings).
By email (whole account): all of the above, plus your account, any linked Google sign-in, and your saved progress in every other Bao Bao Gaming Studios game that uses the same account.
What may be kept
Short-lived server security logs expire on their own. The copy of your progress stored on your own device stays until you uninstall the game.
Deletion cannot be undone. See our privacy policy and terms of service for more.
Charles Chang (Bao Bao Gaming Studios), Ontario, Canada · Privacy policy · Terms of service · Delete your account